I started this service and it was doing great. Then I upgraded to the two a month, and then the feces hit the fan. They will not deliver, and they already took my money. It is always an excuse with them. It is never their fault. I even got a subscription for my son and for 5 months he has only received one scent. He has to keep writing them and getting them to refund the money.
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
Link to this Review
Company Response from
Hi Robert! I completely understand how frustrating this may have been and I'm truly sorry. This is definitely the opposite experience we wished you or your son to have. During this time, we were experiencing shipping delays as an effect of our warehouse move. However, this does not excuse the inconvenience you both faced. That said, I truly apologize. I hope since leaving this review, that your issues have been addressed but if not, please be sure to email us at socialsupport@scentbird.com (subject line: Cordelia) and I'll be happy to personally look into this.