I am not a fan of email support, it is usually for me always ineffective. That being said, when I emailed support at Bombfell, I was pleasantly surprised to get a very quick response from Xavier. He was pleasant and helped work out the issue. He made sure I did not need to pay for an item I did not receive and gave me options for either getting it later or just going forward. Good job and thank you.
Bottom Line: Yes, I would recommend this to a friend
2 people found it helpful
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Company Response from bombfell, Inc
Hi Justin,
We're so glad that you were surprised pleasantly by the service you received via email! We do our best to make sure that this is exemplary, so we're glad you had a good experience. If you ever have any other concerns, definitely email us again and we can make sure that it is handled as promptly as possible!
Thanks,
Team Bombfell