I have canceled my "autoship" with this company two times, and still get notifications that they're shipping my refill and see them billing my credit card anyway. I had to go back into their account online and do it again, after THEY reactivated my account and NOT me.
When I wrote to them, I got the standard canned reply "you canceled after it was already shipped." The nerve! I canceled it after they reactivated my account without my knowledge, and they're trying to play this little timing game with me to say they won't give me back my money.
NEVER again will I do business with this shady and disreputable company. I should have known when there is no way to call them and they refuse to list any kind of telephone contact for them. Everything is email and postal mail. Red flag! They do NOT want to talk to people, they just want your credit card information and to knife you down the road.
Bottom Line: No, I would not recommend this to a friend
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