I ordered on 8/21 and they charged me right away. They have yet to send me a thing. They state they recently moved and are behind, but that was back in May or June! This is 10/8, and I think things should be back to normal! I would dispute with your credit card if you’ve placed an order. I signed up on 8/21 and nothing. The law says they have 30 days to ship. I got my money back from my card. Joke of a company!
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
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Company Response from
Hi Allison! I'm sorry this was your experience with us. We were experiencing extreme shipping delays and I completely understand your frustration. Since then, we've improved our shipping processes tremendously. If you ever decide to give us another shot down the line, email us at socialsupport@scentbird.com (subject line: highya).