I have been a loyal customer for years and have spent more than $2000 on this website.
I have been asking for a refund since July 18, and it's already October 9 and still nothing. I have been waiting for 81 days now for an item to be delivered and they refuse to give my refund back and instead advised me to wait a few more days.
The stress and anger this company has given me are not worth it. I will not recommend. And totally no escalation process. So not much help can be given to customers who have valid concerns and issues.
Bottom Line: No, I would not recommend this to a friend
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