I purchased a 6-month deal with Scentbird in September 2018. We are in October 2018 and I have yet to get one sample. I just canceled them in my PayPal account for future purchases. What a scam. I am out of $160. They sent me emails with lip service but have not produced. I recommend everyone to stay away from them. I will report them to the Better Business Bureau.
Bottom Line: No, I would not recommend this to a friend
3 people found it helpful
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Company Response from
Hi Luis! I'm so sorry to hear this was your experience with us. During the time this review was left, we were experiencing extreme delays and unfortunately, your first order was affected by this. I'm truly sorry for the inconvenience and confusion caused. I was able to find your account and I'll be following up via email to make sure every order has been received. If you ever have any questions, please email us at socialsupport@scentbird.com (subject line: Cordelia).