I bought some face cream from Beverly Hills MD. The cream has collagen in it. After using an entire jar, I noticed no positive effects. However, the collagen entered some of my pores, causing large pimple-like bumps which took several months to disappear. My attempted return experience was absolutely horrible. I returned three jars of the cream, one of which was the original jar. This was after I had called the company at least three times to determine the return policy, which was not posted on the site. Each time I called, I received different information. I have never received my $130.80 refund. In my opinion, the product is worthless and is a scam. I get better results with Olay Total Effects.
Bottom Line: No, I would not recommend this to a friend
23 people found it helpful
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Company Response from Beverly Hills MD
Hi Mary Lou, I'm Sam from Beverly Hills MD. Thank you so much for taking the time to leave us a review. I'm so sorry to hear that you did not experience the results you had expected when using our product. As with all products, we do understand that they may work well for some and not for others which is why we always suggest you consult your dermatologist before adding a product to your skincare regimen. In addition, we wholeheartedly stand by our 60-day money back guarantee. The details of this guarantee can be found on our website under the Terms and Conditions. I would be more than happy to assist you with your full refund! Please email me at Sam@BeverlyHillsmd.com and I can begin the refund process right away. I look forward to hearing from you and making this right!