Peter B.
Carmel, CAMember since October 2018

Reviews (1)


    • Oct 13, 2018
    • Verified Reviewer

    Dexcom G6

    Cannot return unopened sensors!

    Overall Experience:

    My girlfriend Lyndsay and I are no longer together. I set-up a delivery for sensors for the G5, so having completely forgotten they would send them, they arrived this week.

    I called Customer Support (very unsupportive in my view), who stated that sensors cannot be returned, even unopened! Apparently this is part of their initial contract when you set-up deliveries, and yet the Packing List states that "no partial or opened products can be accepted for return" - so why do they state this on a shipment of sensors if sensors cannot be returned?

    Appalling, and I would NEVER recommend this company to anybody.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

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