I used BetterHelp for a few months. I felt my therapist was not professional and may not have even been qualified to be a counselor. The therapist talked about themselves quite a bit, accused me of lying to them very often, and was passive aggressive. They also diagnosed me with a disorder I definitely don't have. After I brought this to their attention, and asked them to work with me on my level, they basically said I was the one that was wrong. They again accused me of lying and being the thing that I am not. Then they contacted BetterHelp themselves and told them these things. BetterHelp then kicked me off the platform. I have had in-person therapy for years, and found it helpful. But, this was not even close to a professional therapy session. I would not recommend using this platform at all.
Bottom Line: No, I would not recommend this to a friend
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