Do NOT waste your money. I have been billed twice and have not received a thing. It takes a week or more to get any response from customer service. I actually don't care if they're moving their warehouse, etc. DON'T charge me if you can't provide anything. I canceled service and I've disputed with my credit card. Do not waste your time with this awful company.
Bottom Line: No, I would not recommend this to a friend
3 people found it helpful
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Company Response from
Hi Jessica! This is completely opposite the experience we wished you to have and I cannot apologize enough. I honestly would have been just as frustrated and I'm truly sorry. We experienced tremendous growing pains with our warehouse move, however, this does not excuse the inconvenience caused. I was able to find your account by searching your name and I see you spoke with our customer experience team and we were able to make sure both orders were shipped to you. Again, I'm truly sorry this was your experience with us and if you ever have any questions, concerns, or feedback, please feel free to email us at socialsupport@scentbird.com.