Joshua T.
IndianaMember since October 2018

Reviews (1)


    • Oct 22, 2018
    • Verified Reviewer

    Carvana

    I don't recommend.

    Overall Experience:

    I purchased two vehicles from Carvana a year ago. A 2014 Chevrolet Camaro and a 2014 Ford Fiesta. Both cars had a clean vehicle history report. But after owning my Camaro for a couple weeks, I realized overspray all over the black grille. So I looked closer and found painter's tape stuck under the car still and more overspray inside the gas door. So it had the front end and the rear quarter panel repainted at the least. Assuming it was in a wreck. And with the tape still being stuck up under the car, it couldn't have been there for long. Carvana had to be the ones who repaired it and never reported it to vehicle history report somehow. I am very disappointed. And the interior had a lot of scratches that weren't shown in the pictures online. Also, the car only had 24,000 miles on it when I purchased it. Luckily I was able to give rid of the car.

    Bottom Line: No, I would not recommend this to a friend

    16 people found it helpful

    Link to this Review
    • Oct 22, 2018

      Company Response from Carvana

      Joshua, thank you for reaching out regarding your Carvana experience. We appreciate you purchasing two vehicles from us, but want to apologize for the Chevrolet Camaro not living up to your standards, nor our standards for that matter. The vehicle should have never arrived in that condition and we want to ensure you we do not sell vehicles with any reported frame, flood, or fire damage. However, there will be times we repaint a vehicle if a scratch was buffed out of that nature. We are saddened to hear you did not keep your vehicle and would love the chance to regain your trust again if you wish to purchase a new vehicle in the future. As always, please do not hesitate to reach out with any questions or concerns. Thank you Joshua!


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