Caitlin L.
New YorkMember since October 2018

Reviews (1)


    • Oct 23, 2018
    • Verified Reviewer

    Quip Toothbrush

    Horrible customer service

    Overall Experience:

    I subscribed to Quip and have had a ton of issues. First, they only sent one toothbrush (I ordered two). Then they sent toothpaste that tasted like goat. Then one of the wall mounts didn't work. THEN one of the batteries died way before the three months. Every time I've emailed them they've just linked me to tutorials on their website and aren't taking ownership of that fact that they've made mistakes. Because I did the yearly subscription, they won't refund me. They don't have a customer service phone number. I feel like an idiot for thinking this would be nice (I heard about them on the Jenna Julien podcast).

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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