Josie D.
Brisbane, Queensland, AustraliaMember since October 2018

Reviews (1)


    • Oct 23, 2018
    • Verified Reviewer

    BetterHelp

    I have a Fairy Godfather

    Overall Experience:

    I've had one session and I'm writing a review. It probably is safe to say that so far so good. You go through a series of questions about yourself before they can match you up with a therapist. If you want someone with the same orientation, beliefs, gender, whoever you're comfortable with, they have it. Although, I did my research before signing up, so I was fully prepared for their customer journey strategy, touch points when applying. The questions basically pop up automatically, and after going through the profile survey and pouring out your problems on an AI bot, you are then taken to close the deal seriously. Basically, payment up front for a full month or whatever how many sessions you choose. Although, I think it is cheaper than seeing a local therapist, petrol and apart from the time difference, it still efficient and open to different channels of communication, live chat, phone, video call. Mine made me laugh; I was shocked.

    Bottom Line: Yes, I would recommend this to a friend


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