Scentbird has the worst customer service. Avoid at any cost.
They sent me the wrong perfume since they didn't have the one I asked for in stock. I contacted them three times to get a refund, and no one responded to any of the requests.
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
Link to this Review
Company Response from
Hi Reza,
Thank you for writing us a review and I'm so sorry to hear about your unpleasant experience with us. I know that this response is a year late, but this is absolutely not the experience we wanted you to have. We had inventory issues back then and we honestly lack the proper response and communication to our customers who were affected by the inventory issue.
Nevertheless, we now have a dedicated team to each of our support channels (Social Media and Email Support) so that each concern is responded in a timely manner and with care. Should you ever choose to return to Scentbird, please send us an email at socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line.
We'd be happy to make things right ❤️