Dorothy M.
Dorothy M.
CaliforniaMember since October 2018

Reviews (1)


    • Oct 27, 2018
    • Verified Reviewer

    StyleWe

    Illegal false advertising - item and return policy

    Overall Experience:

    I purchased a beautiful "green" dress after much thought and research for $74 all in. The dress that arrived was blue. I thought it was an error and reached out to StyleWe. I was asked to provide pictures "in natural light" of the dress. I provided three to them - a screenshot of the item as advertised/sold showing a dress with several green shades, a picture of the dress I received outside in sunlight against various shades of green plants/lawn, and a different angle outside of the dress with a green-leafed oak tree and blue sky in the background. The dress is clearly closer to blue (and some of the mid-tones were a perfect match to today's sky). I didn't need or want a blue dress - I have plenty. I would have been happy with nearly "any" shade of green, except drab olive. Even with an olive colored dress, I wouldn't be asking for a full refund since it is a shade of green. This dress does not contain any green.

    After providing the pictures of the dress I received, they responded that if they resent the dress, it would be the same shade. My only available option was to return the dress at my cost ($65-$70), and I would be refunded.

    Do the math - that would be a refund of net $4 for an item that was falsely advertised, which is expressly illegal in California. I offered to return this dress at their expense, or donate it to charity, as them, not me, and they still refused. I've given them one last chance to respond before I contact both a class action attorney and the CA State Attorney General.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

    Link to this Review
    • Mar 20, 2020

      Company Response from StyleWe

      Hi Dorothy Melendy,

      Sorry that you are not satisfied with the item(s).

      Purchases (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.

      Sometimes there may be color differences base on different screen displays.

      If you are not satisfied with the products, and submit a return request online and write down your feedback, then we will handle your return request and send you the return label.

      All suggestions to improve our products and services.

      Thanks for your patience! Please don't hesitate to email us if you have any questions.

      Best regards,

      StyleWe


Showing 1-1 of 1