Sue M.
Sue M.
Menifee, CAMember since October 2018

Reviews (1)


    • Oct 31, 2018
    • Verified Reviewer

    BetterHelp

    A great solution for me

    Overall Experience:

    I started out looking for grief counseling after the death of my husband three years ago. I had gone to a facilitated grief group, and it started me on the road to recovery, but I needed more. I was looking for something more focused and intense and cost-effective. And I found BetterHelp.

    Since then, the counseling has migrated to other issues in my life although the issue of ongoing grief is still there.

    I have found BetterHelp.com to be a great solution for me. Instead of just a one-hour session a week, I have access to my counselor as often as I want to communicate with her.

    I like being able to write out how I am feeling and what I am dealing with. It helps me to put it in perspective, and I feel like I can say more than I would in an in-person session.

    My counselor has been extremely responsive, and I believe she understands my needs and situation completely. I like that when I haven't responded in a few days, she will follow-up to check on me and I get an email message letting me know she has sent me a message. That is something I truly appreciate.

    The counselor also offers other methods of communication as well. The only one I have availed myself of is the button marked "Urgent" and she responded quickly.

    I would recommend BetterHelp to someone who is looking for counseling.

    Bottom Line: Yes, I would recommend this to a friend

    1 people found it helpful

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