Janet K.
Temecula, CAMember since October 2018

Reviews (1)

    • Oct 31, 2018
    • Verified Reviewer


    Scam artists

    Overall Experience:

    Like everyone else, I’ve experienced the exact same thing. I have been waiting on my product since September 21st and nothing. I contacted customer support and they were useless saying since you didn’t cancel within 48 hours we can only issue a store credit. Hello idiots, if I’d known I wasn’t going to get my product within 48 hours, well then I would’ve canceled it! Any legit type of business wouldn’t handle things this way, so that lets you know they aren’t a legit business.

    Please don’t waste your time and money dealing with these con artists...you’ll regret it later. The Better Business Bureau needs to shut them down! There is no way in this world I’d recommend this company to anyone.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Nov 4, 2018

      Company Response from Focallure, LLC

      Dear Customer,

      I am from customer happiness team. I see you have left a negative review about Focallure. Our company value is to put customer satisfaction as a top priority, and we are committed to our customers. I would be thankful if you can please share your order number so that I can look into the matter. Thanks.

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