John F.
MarylandMember since October 2018

Reviews (1)

    • Oct 31, 2018
    • Verified Reviewer


    Excellent customer service

    Overall Experience:

    I just wanted to share my new experience with Bombfell. I made my first fitting and received my order in the mail. Great job to my stylist! My credit card info was wrong. They sent me an email stating my credit card did not go through. I fixed the mistake and sent a reply email stating the correction. Any other company would have stopped my order and canceled, but Bombfell gave me as a customer the benefit of the doubt that it was just a typo and it was. Great customer service! Thank you.

    Bottom Line: Yes, I would recommend this to a friend

    2 people found it helpful

    Link to this Review
    • Nov 5, 2018

      Company Response from bombfell, Inc

      Hi John,

      Thanks for sharing your experience! We're so glad your billing concern was able to be resolved without any order cancellations. We definitely want to make sure you get the items you were looking to receive! Enjoy your week and definitely let us know if we can help with anything else.


      Team Bombfell

Showing 1-1 of 1