I just wanted to share my new experience with Bombfell. I made my first fitting and received my order in the mail. Great job to my stylist! My credit card info was wrong. They sent me an email stating my credit card did not go through. I fixed the mistake and sent a reply email stating the correction. Any other company would have stopped my order and canceled, but Bombfell gave me as a customer the benefit of the doubt that it was just a typo and it was. Great customer service! Thank you.
Bottom Line: Yes, I would recommend this to a friend
2 people found it helpful
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Company Response from bombfell, Inc
Hi John,
Thanks for sharing your experience! We're so glad your billing concern was able to be resolved without any order cancellations. We definitely want to make sure you get the items you were looking to receive! Enjoy your week and definitely let us know if we can help with anything else.
Best,
Team Bombfell