If you read my communications, you should understand that my Wish app passcode has been changed to a code I do not have. This action was taken by someone at their France refund center. Last week, I requested two refunds. One was within the 30-day policy and I was advised that my credit card would be credited for the purchase, and the second transaction was out of the refund window so a Wish Dollar account was established. I neither received the credit to my Discover Card nor did I receive any Wish Dollars.
I feel that their outsourcing entity learned that by using my Credit Card for this fraudulent purchase the changing my Wish app to prevent me from stopping the action or receiving the refund via Wish Dollars would conceal their crime. THEY have an issue on their end, and I learned I am not the only customer victimized in this manner.
Wish, if you would call me with the contact number provided, this would greatly improve this communication method. Discover has been advised, and they have opened an investigation that would benefit from your honest interactions, and we can stop this activity together and not negatively impact your business. Also, I would strongly recommend you review this new Wish Dollar program and increase security protocols.
Thank you, and please call me as soon as possible.
Bottom Line: No, I would not recommend this to a friend
11 people found it helpful
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