I started using BetterHelp after I started medical school. I have been feeling hopeless for a very long time, and I couldn't seem to understand myself. I was desperate for friendships and relationships, but I kept isolating myself, being passive and cold to the people that wanted the same thing. It was getting harder to concentrate and study and work at the pace I was used to doing it, but the number of obligations and the volume of work and responsibilities was getting bigger. It was hard to keep caring about everything, and my family wasn't understanding of what I was going through, so those relationships suffered as well.
My counselor is a very good listener and super empathetic. It was easy to find something I could work on to feel better, even though I went into therapy thinking I couldn't be helped because something was deeply wrong with me. She is very knowledgeable and works very well with me to understand the things that are important to me. I think that I was originally looking for a way to be more open to people so I wouldn't have to be lonely, but I have learned a lot more about myself thanks to my counselor's amazing expertise. I have learned how some things from my past were controlling me, and how sometimes being self-aware of what is controlling you can ease the power that it has over you. I am still working on it, but I am a much more confident person today, and I am finally letting myself care about other people as much as I wanted to.
BetterHelp has a few cool features that I've really benefited from. Talking to someone online was much easier than walking to a counselor's office in real-life and explaining them your problems. I was really ashamed of having these feelings, so I wouldn't even have been able to look this person in the eye. I think it really helped that I got to have a bit of anonymity before my first video session - I typed my thoughts and feelings into a message and got a reassuring timely reply that there was a possible explanation for what I was feeling, which really encouraged me to go on in this process and open up about my concerns. The video call quality can be a bit weird sometimes, but if that didn't work, we did a phone call. International phone calls are included in the cost of the service. The chat is comfortable, and you can access it from your phone with a pin code.
Bottom Line: Yes, I would recommend this to a friend
