Jasmin S.
Jasmin S.
AustraliaMember since October 2018

Reviews (1)

    • Nov 2, 2018
    • Verified Reviewer


    Never, ever again!

    I am still waiting for an order since the 16th of September and customer service have stopped responding to me since I brought up Federal Law, stating if your goods are not shipped within 30 days, the customer is entitled to a full refund. I will never, ever order from this site again and recommend everyone else do the same.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Comments (2) Link to this Review
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    • Nov 4, 2018

      Tina P,

      Dear Customer,

      I am from customer happiness team. I see you have left a negative review about Focallure. Our company value is to put customer satisfaction as a top priority, and we are committed to our customers. I would be thankful if you can please share your order number so that I can look into the matter. Thanks.

    • Jan 13, 2019

      G M.

      Hi. Just wanted to see if you can update us and see if "customer satisfaction" is really "a top priority?"

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