Reviews (1)

I, too, fell for this scam. Right out of the gate, whether you use the pans dry or with oil, everything sticks and burns onto the surface. I soak them for days, scrub with the rough plastic part of a sponge, and nothing, the burned on residue remains. If I scrub hard enough to get the residue off, the surface of the pan comes off too, and is dull and then sticks worse the next time.

I called the customer support number today and it's one of those companies that sells 100 gimmick products and this one wasn't even listed in their myriad of options. I pressed 0 and got the rudest, most abrupt representative I've had the displeasure of talking to in a long time...CUSTOMER SUPPORT! She told me she'd never heard of this problem before...I'm the first and only one, right! She said to clean the pans with Brillo pads, only Brillo, and they will come clean. I asked her why the cleaning directions don't say that if that's the only way to get them clean and she just said "get them." As I told her, I have never used Brillo pads, have never needed to on any cookware my entire life, but now I have to have special pads to clean these horrible pans. Yeah, right. They are going right back to the store instead.

DO NOT BUY these, or if you fall for their beauty and the promise, hold onto your receipt and don't mess with their customer non-support, just return them to the store within the return window. Total scam! I can't even believe these are still sold anywhere, they're that bad.