John C.
Santa Rosa Beach, FLMember since November 2018

Reviews (1)

    • Nov 9, 2018
    • Verified Reviewer

    Tommie Copper

    Rude customer service

    Overall Experience:

    I called your "customer service" with a question. There was no "Good morning," "How are you?" "How can I help you?" Her responses below was said abruptly and rudely.

    "I want to return an item to exchange for a smaller size."

    Tommie Copper rep - "We don't exchange items. It is the responsibility of the buyer to reorder the correct size once a credit has been issued."

    "Can I print out a return label from your website?"

    Tommie Copper rep - "It is the responsibility of the buyer to write out the return label."

    She was so abrupt and rude; I couldn't believe it. Totally unacceptable. I would have rated no stars if the option was available.

    Bottom Line: No, I would not recommend this to a friend

    11 people found it helpful

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