Raysa O.
Tampa, FLMember since November 2018

Reviews (1)


    • Nov 10, 2018
    • Verified Reviewer

    Noom Diet

    I see the reviews, I'm cancelling my trial this way...

    Overall Experience:

    I used PayPal to pay, so I went into my PayPal account (on the computer, not the phone) and selected the latest purchase from Noom (they charged me $1.00). There is a button towards the bottom right of the payment info that says "Report a Problem." It brought me to another page in PayPal that allowed me to select Subscription "Manage." There I was able to cancel any more payments from being drafted. Like canceling a subscription. So PayPal shouldn't allow any more payments to be deducted.

    I also used the chat bubble to cancel with my coach (I was assigned a coach once I finished the 1st or 2nd-day activities in the app). No response yet, but in all fairness, I just wrote to them 10 minutes ago. It's a shame. I really like them.

    Bottom Line: No, I would not recommend this to a friend

    12 people found it helpful

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