1. Placed the kickstart order in July 2016 and over two years later, still no headphones.
2. I emailed Kokoon in July 2018 and received a reply that shipping would occur September 2018. As of mid-November 2018 still no headphones or any communication from Kokoon.
3. I sent another email November 7, 2018, requesting a refund in light of what has become a two-year interest-free $419 loan.
4. Nearly a week later, still no reply.
Bottom Line: No, I would not recommend this to a friend
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Hi Rob, sorry to hear about the issues you've had with your order. If this has not be resolved please do let us know at email@example.com.