Dr Sandy M.
Alligator Point, FLMember since November 2018

Reviews (1)


    • Nov 16, 2018
    • Verified Reviewer

    StyleWe

    Worst return policy ever!

    Overall Experience:

    I ordered an item that was supposedly "One Size" (I am a 6-8), and it was ill-fitting; the proportions were totally different from the picture. In fact, the garment was skimpier than the picture. Very disappointing. When I ordered my item, I did not see the following return policy anywhere on the site. In fact, the site said I would receive a full refund if returned within 30 days. If I had known about this policy, I never would have ordered the item in the first place, and I will NEVER order from StyleWe again.

    "Our return center is located in Guangzhou, China. According to our return policy, customer is responsible for return shipping cost and any other related return charges (including possible customs fee). Your refund will be processed after our return center received and inspected the return package.

    Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund or 20% store credit refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

    To learn more about our store credit policy, please visit

    https://www.stylewe.com/information/store-credit-policy

    If you still want to return/exchange the package, you can email us for a return label."

    Bottom Line: No, I would not recommend this to a friend

    7 people found it helpful

    Link to this Review
    • Mar 19, 2020

      Company Response from StyleWe

      Dear Dr. Sandy Matthews,

      Sorry for the inconvenience.

      Our return center for non-members is in China. If return shipping costs too much, we just want to confirm with you first to see if you can keep the item and take a partial refund for a local repair. If you do not like this offer, you can email us back and we will send you the return label for a refund. If you run into any issues, feel free to contact us at any time.

      Best regards,

      StyleWe.


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