Rosemary N.
RUBY PRINCESSMember since November 2018

Reviews (1)

    • Nov 19, 2018
    • Verified Reviewer

    Effy Jewelry

    Diamond bracelet with faulty clasp

    Overall Experience:

    On November 4, 2018 on the Ruby Princess, I purchased a diamond bracelet at Effy. The clasp would not stay fastened and I took it back to the manager. He fooled with it and put it back on my wrist. It remained on my wrist for the rest of the cruise. I discovered it missing when I arrived at my car in Honolulu. I reported it missing to the Sheriff's deputy in Honolulu as well as lost and found. When I called Effy, they offered to sell me a replacement at a good price. I do not consider this a good enough response to my loss due to a faulty clasp.

    Bottom Line: No, I would not recommend this to a friend

    9 people found it helpful

    Link to this Review
    • Dec 4, 2018

      Company Response from Effy Jewelry

      Thank you for your email. As we discussed on the phone, Effy offers a lifetime warranty on items purchased from us, however, the warranty cannot cover the loss of an item. We can offer a significant discount on future purchases for your trouble.

Showing 1-1 of 1