Ferial H.
Ferial H.
Milan, ItalyMember since November 2018

Reviews (1)


    • Nov 19, 2018
    • Verified Reviewer

    Focallure

    Scam!

    I thought about trying one of their product due to the fact that it is very popular on the internet and seeing that they sell their products on AliExpress and Amazon at a really low price, but was surprised to see that on their official page the prices are bigger. I wish I had read the reviews before I ordered because I would have seen it was a scam. Anyway, I ordered on the 3rd of November and paid extra for the fast shipping, 7-14 days. Boy I was scammed...I haven't had any updates what so ever, so I wrote them some emails. The only reply they gave me was to wait. If I wanted to wait I wouldn't pay extra for a package that it's not here yet!

    I asked for a refund and haven't had any reply yet. After all the reviews here, I have a feeling they just scammed me. But I will contact my lawyer, this is not ok to do to a client.

    I will return buying from Amazon Prime and buying from Fenty Beauty and HudaBeauty because they deliver it in 2 days and it's not a scam. I bet that Focallure products sucked anyway.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

    Link to this Review
    • Dec 9, 2018

      Company Response from Focallure, LLC

      Hello Ferial,

      We are sorry that you had to face difficulties with an order from us. We were not able to ship your order on time, due to low supply. However, as per your request, we have canceled your order and refunded you on 30th of November. As far as pricing is concerned, we assure you have we have authentic Focallure products at the best price.

      Thanks.


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