V H.
Reno, NVMember since November 2018

Reviews (1)


    • Nov 23, 2018
    • Verified Reviewer

    Peloton Bike

    Poorest Customer Service EVER!

    Overall Experience:

    My family bought me a Peloton Bike as a birthday gift on Nov 3, 2018.

    It did not arrive until Nov. 12th. On Nov. 19th Peloton put the bikes on sale. I contacted them to see if they would honor the sale. Sadly, they told me I missed the window by 2 days, even though the bike was not activated until Nov. 18th. I will likely return the bike I am FORCED to do business with Peloton via subscription for the life of the product.

    Lesson learned; Anytime Customer Service starts out on a poor note, it NEVER gets better! Choose wisely.

    Bottom Line: No, I would not recommend this to a friend

    16 people found it helpful

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