I received one of the FixMeStick from my friend who bought two of them. I think she was under the assumption that this would prevent viruses, as well as get rid of them if she ever had that problem. She just bought a new HP laptop and thought she would benefit from this product right away. I ran my FixMeStick on a 2-year-old HP computer that has been having problems. I have done everything possible, including hiring a local computer repair shop to see what they could do.
They said that I might have a virus. I also installed a paid for "Cleaner." After the FixMeStick was used, it took 4 and a 1/2 hours to scan and did not find any viruses. I don't really know what the value of this product is really. Kind of a bummer.
One last mention: The instructions are not an exact map to follow. I had to go online.
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
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Company Response from FixMeStick Technologies Inc.
Hi John,
We're sorry to hear the FixMeStick was not what you or your friend were expecting. It certainly is a great tool for removing computer viruses from your computer! In fact, it's pretty much the same thing that most technicians at computer repair shops use! If you suspect you may have a virus on your computer that FixMeStick isn't detecting, please email us at support@fixmestick.com or go to our website www.fixmestick.com and chat with an agent. We'd be happy to take a look at your computer for you!
Looking forward to hearing from you.
Best,
Claire