I just canceled my membership with the site. The clothing is ok; I don't believe it is top quality. A majority of the time, the items that you want are sold out or not in your size. The customer service is the worst that I have encountered. They take money from your account every month, which is stated in the Terms, and give you credit on the site. Then they won't allow you to use the credit and discounts on the site. Total rip off, the credit is actually money taken from my account.
Then when you try to cancel your membership the customer support person "Chloe" has no patience with you, she asks a question, and when it shows that you are typing, she tried to end the chat. Also, included with every purchase is a stupid magazine subscription, so if you don't delete it before checking out, you have multiple magazines coming to your house that you don't want.
The selection of items is very limited. The website is slow and not responsive at times. I'm sure that I could find the same quality clothing at better prices with better customer support.
Bottom Line: No, I would not recommend this to a friend
3 people found it helpful
Link to this Review