Lily B.
Brisbane, AustraliaMember since November 2018

Reviews (1)

    • Nov 28, 2018
    • Verified Reviewer


    Not impressed

    I ordered this after seeing all the ads that made it seem that HiSmile seriously whitened your teeth. When I ordered a while back, they claimed it would whiten my teeth by 8 shades. Today, I went back and their claim has gone down to 2 shades. I’ve ordered twice in hopes that my teeth would reach the maximum white they could. However, after two purchases (12 sessions) my teeth are maybe 1 shade lighter (if I’m really pushing it). Not impressed. I am going to head to the dentist from now on. I blew 120 bucks on the stupid thing.

    Bottom Line: No, I would not recommend this to a friend

    28 people found it helpful

    Link to this Review
    • Dec 12, 2018

      Company Response from HiSmile

      Hey Lily,

      Thanks for taking the time to leave your feedback. We understand that not achieving desired results may be disappointing however as each individual's teeth respond differently to the whitening process, due to this we implemented our 30-day money back guarantee!

      If you do not achieve results of at least two shades whiter you can apply for your money back via the FAQ page on our website by clicking "email us" and selecting money back guarantee.

      Each individuals lifestyle choices may inhibit the overall outcome of the whitening process, and we recommend limiting the intake of staining food and drinks to assist in optimal results. This is why we state you can achieve up to eight shades with our Kit, however, are confident you will achieve at least two shades whiter! We would love to chat and assist you further. I am unable to find you in our system, please email us at

      We look forward to speaking soon.

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