Belinda P.
CaliforniaMember since November 2018

Reviews (1)


    • Nov 28, 2018
    • Verified Reviewer

    StyleWe

    Exchanges and returns

    Overall Experience:

    This company is a scam and difficult to contact. I spent $217.00 on 3 items. Not being familiar with the sizing I ordered what was equated to an American size 6. Too small, returned the first item, ordered a size up. The other 2 items were also too small and material on one was very cheap. I had no response the first 2 times requesting a label to return the items for exchange. I finally received a response telling me the company is in Guangzhou, China and they will give me 15% cash refund to use for alterations or 20% store credit. What a joke, how do you alter something that is too small and replaced cheap material? 15% cash refund, that ridiculous.

    BUYER BEWARE.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

    Link to this Review
    • Mar 19, 2020

      Company Response from StyleWe

      Dear Belinda Paris,

      Sorry that you are not satisfied with the item(s).

      Purchases (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.

      On how to choose your size.

      We recommend you use "Size Chat" to better determine your ideal size, because sizing varies between our items.

      Size chat with details of the product's measurement is included on each item page. As a note, there are measurements for the item itself. You can compare these measurements to similar pieces you already own.

      Our return center for non-members is in China. If return shipping costs too much, we just want to confirm with you first to see if you can keep the item and take a partial refund for a local repair. If you do not like this offer, you can email us back and we will send you the return label for a refund. If you run into any issues, feel free to contact us at any time.

      If you have any questions, you can send an email to services@stylewe.com, you will get a reply in 24 hours. You can also chat with us online as well.

      Have a great day!

      Best regards,

      StyleWe


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