Great appreciation and thanks to Kyrstin Richardson at FixMeStick Support. She helped me out when no else could. It's rare in today's world of online customer service to get such quick and in-depth help like I got from FixMeStick.
It took several tries on my part, but due to Kyrstin's persistence, it is now working properly. I had to ask for her help again within a couple of days of fixing the first problem when due to a mixup on my part I ordered a new FixMeStick and also renewed the one I was using. When I realized what I had done, I emailed Support and Kyrstin again came to my rescue and within 24 hours my payment was credited back.
Great company, great people to deal with!
Bottom Line: Yes, I would recommend this to a friend