Xavier W.
New YorkMember since November 2018

Reviews (1)

    • Nov 30, 2018
    • Verified Reviewer



    Overall Experience:

    Dealing with a new online shopping experience (Bombfell) is baffling at first. You have to trust your personal shopper. You have to realize that if you don't understand the protocol the first time around - the staff of Bombfell is understanding, professional and empathetic.

    Dealing with Xavier made my shopping experience feel like dealing with a friend rather than an online robot. He understood what I needed, provided it quickly and made me feel - even if it's not me - someone here will have answers for you. You will never feel like you're talking to an impersonal, invisible robot. There are people at Bombfell - from the personal shopper to support staff - even the website developer - have a way of making you feel that your needs will be met close to 24 hours a day. Plus Xavier and I share the same first name!

    Bottom Line: Yes, I would recommend this to a friend

    • Dec 4, 2018

      Company Response from bombfell, Inc

      Hi Xavier,

      Thanks for your review. We're so glad that you were able to feel the personal touch of our client services team! We love having you with us. Definitely let us know if you have any other questions and we're happy to help.


      Team Bombfell

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