I was very excited to try Noom and ended up getting a subscription. I soon started to notice that the goals specialist and later group coach was not responsive and weeks would go by without a response. I understand they work 9-5, but getting ghosted by a "coach" for weeks? Not okay.
The articles at first were helpful but then started to get extremely repetitive and not in a "practice makes perfect" way, in a "we don’t know what else to write about for 4 months" kind of way. Not only that, but the app is riddled with spelling errors! As a marketer and writer, this probably bothers me more than it would others but, come on.
About two months in, I had an emergency and had to move states, so I had my curriculum reset. However, it took a week and then I was off in my group. Overall, I don’t think it’s ready for the masses, and they’re going to have to make a lot of improvements, especially to the awful food logging feature (and I mean AWFUL), before I would ever consider testing it out again. It’s a great concept but execution, and frankly, expertise, is a huge miss.
Bottom Line: No, I would not recommend this to a friend
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