I am writing a premature review at this time. I went through the signup process and it was a positive experience overall. I was left with some questions which took three calls to customer service to get an answer. My dashboard can't be set up yet because there is a backlog...However, my first payment will be processed because they will go into my account to get the monthly payment. I would prefer to send it to them the money monthly, rather than their company having direct access into my account. That limits my control of the process. There are a couple of other kinks in the process that I think need to be worked out, but I hope the overall process is successful. I'll keep notes on the entire process.
Bottom Line: Yes, I would recommend this to a friend
1 people found it helpful
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Company Response from Freedom Debt Relief
Hello Christine,
Thank you very much for your honest review. We want to congratulate you on enrolling into Freedom Debt Relief and we are excited to demonstrate fantastic results. When you first enroll in our program, the client dashboard may take a few weeks to get set up. Also, your comfortability is very important to us and every monthly payment is deposited into your dedicated account and is a non-interest-bearing account that the client controls. It is managed by a third party and FDR has no access to it. Please reach out to our client services department at 1(800) 655-6303 or you can log into your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!