Sherry L.
Wilsonville, ORMember since November 2018

Reviews (1)


    • Dec 2, 2018
    • Verified Reviewer

    Scentbird

    Very poor business practices

    Overall Experience:

    I have paid for four months worth of subscriptions and have only received two, and I still have been unable to recover the $50.00 for the two months I have not received. I canceled my subscription and I'm still awaiting a refund.

    Bottom Line: No, I would not recommend this to a friend

    • Jun 18, 2019

      Company Response from

      Hi Sherry,

      Thank you for writing a review and I am truly sorry about your unpleasant experience with us. I see that your October 2018 was refunded and your last month of subscription was also successfully delivered.

      I can assure you that we have been in the process of improving our communication and shipping processes as we continuously grow and expand as a company :) Should you ever choose to return to Scentbird, please send us an email at socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. We'd be happy to make things right ❤️


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