Reviews (1)

I was a Stitch Fix subscriber for a while until their customer service just imploded. I am glad I stopped using them because most of my clothes are falling apart after only several months. I don't wear them that often, just poor quality.

Flip to Bombfell, and while the clothes are more expensive, the quality seems to be there. I haven't liked all of my shipments (on my third), but I have found something in every one that I've kept so far. I did like the engagement (even if it was scripted) from Stitch, but I don't need the fluff, I need good clothes that I wouldn't go out and get myself, that look good and fit right. So far, on the items I've kept, Bombfell has done it. But that's only three stars - meaning, they met my expectations.

Today I had an issue where I completely forgot to ship my returns back and then lost the label. I emailed customer service and a couple of hours later received a very friendly, no worries response with a link to a replacement label. There wasn't anything about missing the return window, we'll have to charge you next time, nothing. Just a helpful person (Janelle) and a clear, correct answer. Now I have them at four stars. If they start crushing my shipments and I buy them all - five.