Firstly - I have the FixMeStick Plus Lifetime Usage for six PC's from HSN. So why do I keep getting emails to sign up for my second year and all the other ad come-ons? Quite annoying.
The first usage was flawless and mostly automatic. Removed several trojans, etc.
Second usage (two weeks later), same computer, same thumb drive, the computer didn't recognize FixMeStick. Then endless poorly written or non-existent instructions on what to do. Black screens, command prompts that gave no direction, etc. etc.
I finally got lucky after the third reboot and the darn thing scanned again and found one virus or malware or whatever.
If my third try is anything like the second one...then my rating will be ZERO and I will tell as many people as possible of the nightmares...I will also return to HSN.
So let's hope the third time works...and it's as easy as they CLAIM it is in advertisments.
Undecided...and not hopeful.
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
Link to this Review
Company Response from FixMeStick Technologies Inc.
Hi Paul,
Thank you for your review. Sorry to hear the second time you used your FixMeStick wasn't as simple as the first! If you ever have any issues with getting your FixMeStick to work, don't hesitate to call us at the number provided on your package, or send us an email at support@fixmestick.com. Further, I have opted you out of receiving emails. Let us know if you'd like us to change that in the future.
Best,
Claire