My first order was canceled without my knowledge.
My second order was undelivered, the refund was said to be transferred to my bank account, but I did not see any transaction of transfer with the same amount or description of refund.
My third order is again undelivered and saying it is lost in transit and they cannot offer a refund for lost orders. The last response I got from their customer service goes like this...
"I have checked the tracking status of your order and I could see that your order is undeliverable and after which there is no update from customs end.
As you've chosen DHL your package will undergo less inspection and will be subject to fewer duties through customs. However, this option does not include tracking information and generally takes longer before being delivered. We cannot offer refunds for orders shipped via Airmail that are lost.
It looks like your order is lost in transit. Unfortunately we're unable to arrange for a replacement (or) process refund at this time, please accept our sincere apologize."
This is totally disappointing and a waste of money. I believe this site is a fraud.
Bottom Line: No, I would not recommend this to a friend
10 people found it helpful
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