I watched the presentation by Katy Stoka and was impressed. I was looking for an alternative to eyelash extensions. During checkout, there was a deal to upgrade to a two case purchase, which I did.
However, my PayPal account was charged three times. Once for the initial one case purchase plus two charges for the two case upgrade. I only wanted one set. I immediately called One Two Cosmetics but it was the weekend with a recording to call on Monday, I called Monday morning, but Customer Service said there is nothing they could do because all three orders were already mailed. The mail has not gone out yet, but I have to wait to receive all three orders and pay return shipping. Not a good way to do business.
Bottom Line: No, I would not recommend this to a friend
3 people found it helpfulLink to this Review
Hello Lynn, Emily here with One Two Cosmetics. Thank you for your review. I am sorry to hear about your frustration in ordering form us. From time to time, our website suggests various add-on offers for your order, these offers are never to replace your intended purchase, but to add on. I apologize if that was not made clear. I am more than happy to make this right for you and issue you a full refund. Please send me an email at firstname.lastname@example.org Thank you.