Stephen T.
Stephen T.
Charleston, SCMember since December 2018

Reviews (1)


    • Dec 6, 2018
    • Verified Reviewer

    Hubble Contacts

    Dry eyes and impossible to cancel

    Overall Experience:

    I'm active duty military and work from 8 am until 6 pm most days. I had no problem signing up online. However, the contacts don't even make it through my shift before my eyes feel tired and start to dry out. So, I went to cancel. There's no way to do it online. I sent them an email, and they replied that I would have to call between the hours of 9 am and 5 pm to cancel. We do not allow phones in my building, so that's not possible.

    I explained that to Hubble, they ignored my request, and promptly billed me for another month. I've tried to cancel for two months now. They don't even bother replying to my emails.

    Scam.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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