Thank you Xavier and Bombfell. I had a death in the family that took me out of town during the entire try-on period for my last shipment. I didn't realize until I saw the charge on my credit card for the full amount of the shipment. When I emailed the help team asking for an extension for my try-on period, they gave me a full week extension AND reversed the charge on my credit card. I am SO thankful!
And honestly, I'm very inclined to make a purchase in exchange for the excellent customer service.
Bottom Line: Yes, I would recommend this to a friend
Company Response from bombfell, Inc
Hi Bradley,
Thank you for sharing your story! We're still sending our best wishes your way during this tough time. If you need anything else, please don't hesitate to touch base with us at support@bombfell.com and let us know.
Best,
Team Bombfell