I ordered this because it was a free trial and I was breaking out. I canceled the trial right away so that I would not forget, and it said I could restart at any time. If the treatment went well, I would restart.
My skin cleared up in a matter of DAYS. Then, suddenly I have cystic acne which I've never had before. Just as other reviews have said. Just as my best friend who now lives in New York and wasn't here to stop me from doing internet trials.
Then I got an email saying my second bottle had shipped? What a nightmare. And they're denying I canceled my subscription when I literally did it immediately after ordering.
Seriously. This is a MESS. These other responses have to be paid. They tell you that your skin is just adjusting? This has done permanent damage to my face. I am terrified.
Bottom Line: No, I would not recommend this to a friend
10 people found it helpful
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Company Response from Curology Inc.
Hi Jenn,
So sorry to hear you did not see the results you were hoping for! Do know that it can be common for your skin to worsen before it gets better, and our medical team is on hand to help offer advice to keep your skin on track. I encourage you to reach out to them with updated photos. They'll be more than happy to check in with you and offer advice.
I'm sorry to hear you had trouble cancelling your account. If you received an email confirming your cancellation prior to this latest shipment, please do forward that to our support team and we'll be happy to look into what may have gone wrong here.
Once your account is cancelled, no new shipments will be processed. Please let us know if there is anything else we can help you with. Our support team can be reached at support@curology.com, anytime.