Similar to the rest of the previous buyers, I placed my order two months ago and each time I email their customer service asking about the status and thereafter requested for a full refund, I receive the same response - due to overwhelming orders, they are running low on supply and will process my order in a few days. They didn't even acknowledge my refund request!
Today, I decided to try tracking my order again online and lo and behold, it says "Order not found." What a total rip-off!
Future potential customer, please DO NOT purchase anything from this company! They are such cheats!
Bottom Line: No, I would not recommend this to a friend
4 people found it helpful
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Company Response from Focallure, LLC
Hello Lin,
We are really sorry that you had to face such a problem with your order with us. This generally doesn't happen. One of the products ordered is low on supply. We can ship the other two products immediately. Please let me know if it works fine with you.
Thanks.