I ordered the GOLO Starter Kit, and although their website says you have 40 days to return it if you aren't satisfied, they do NOT pay for the return shipping costs. They'll give you the $1.00 back, but big whoop, they can keep the dumb dollar! They pretty much hold your credit card hostage until they receive the box back, or they'll charge you the full amount.
Bottom Line: No, I would not recommend this to a friend
328 people found it helpful
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Company Response from Golo, LLC
Hi Shannon, We are sorry to hear that you were unhappy with our return policy. You are correct we do not pay the return shipping on products sent back to us as we offer free shipping at the time of order. I am not sure what you mean by ‘hold your credit card hostage’ but most companies do not refund the amount you paid until you return the products to them. Our $1 trial gave our customers 40 days to decide if they wanted to keep it and we feel that was a fair amount of time.
Sincerely,
Jackie
Customer Support Manager