Rocket started off a little slow and was not exactly what is advertised on the Tube. Getting preapproval was strenuous because it was not clear ahead of time what all I would need to collect and submit. It tended to be where a request would come through and then if I didn't get it scanned in immediately, I would get a call every day from the advisor during work hours. The administrator at this period did not explain a whole lot of what was required and what the meaning of a lot of things was as a first time home buyer.
Otherwise, someone was always available for any questions I had after the pre-approval process, and the rest went rather smoothly. The interface of their site is clean and easy to use and gives a great breakdown for payments. Afterward, and throughout, I received way too many requests to review Rocket Mortgage's services. This is the last one I do.
Bottom Line: Yes, I would recommend this to a friend
