Claire was able to help me get my scan problems resolved...gave me all the information I needed to complete the task. Prior to this, I couldn't get anything to work; thought maybe it was because I was using a previous FMS that had been de-activated due to being stolen, but the people who stole it, returned it after it didn't work for them because it had been made nonfunctional.
Bottom Line: Yes, I would recommend this to a friend