Reviews (1)

I ordered two dresses; they took 32 days to arrive. I am 5'7", both dresses looked like tops and not dresses and I was really disappointed. Both were pretty and well made, but just barely covered my bottom and definitely could not be worn for work, which was my intent.

Following their instructions, I contacted them to let them know I needed to do a return and received the following response (see below). If I had known they were in China and would charge me a fortune to return, I never would have ordered from them. I am not interested in a store credit or a $15 refund. I want my $100 refunded. I am fine with paying a reasonable amount to ship it back, but customs fees, etc. are ridiculous and should have been made clear when I placed my order.

Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible customs fee). Your refund will be processed after our return center received and inspected the return package.

Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund or 20% store credit refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.